Shark Rotator Professional Lift-Away NV500

Powerful upright vacuum and portable Lift-Away® vacuum. Extra-large capacity dust cup and a full assortment of tools for a floor-to-ceiling clean.

Shark Anti-Allergen Complete Seal Technology® traps dust and allergens, keeping them out of the air you breathe.

Shark Rotator Professional Lift-Away



Extra Long 30ft
Cleaning Hose

Clean large spaces quickly with more flexibility to get to high/far away spaces.

Ultra Quiet

Convenience to clean anywhere, anytime without disrupting the household.


Separates fine dirt from the air - preventing dirt from clogging the filters and keeping suction power strong over time. 

Pet Tools

Powerful tools quickly and easily lift pet hair, dust and other ground-in dirt from carpeted stairs and upholstery.

Scientifically proven to reduce allergens

- British Allergy Foundation

Anti-Allergen Complete Seal Technology®

Shark Rotator Lift-Away captures and holds over 99.9% of dust and allergens** inside the vacuum, not back into the air you breathe.

It’s time to clear the air about this dirty little secret. The truth is, if your vacuum does not have a system that is completely sealed, then the dust and allergens you vacuum up escape back into the air before they even reach the HEPA filter.


Shark Rotator Reviews

  • Suzanne

    "Once we got the Shark Cleaner - I've never had a vacuum that has suction like the Shark Rotator."

  • Tina

    "You can get under you refrigerator, you can vacuum your can do everything with this vacuum."

  • Janina

    "For someone like me who has allergies - the Shark with the sealed containter is the best. There is no dust flying around."

  • Candice

    "So the fact that I can keep all the dust, pollen and allergens in this cannister is a real benefit!"

In The Box:

Shark Rotator Professional Lift-Away


FREE  12" Crevice Tool


FREE  Dusting Brush


FREE  Turbo Brush


1x Complete User Guide


Full VIP Service Guarantee 

Call Today to start your 60day RISK FREE TRIAL - Our friendly team are available 24/7

1800 477 777

Shark Vacuum Cleaning Tips

  • Plug the power cord into a centrally located outlet. This extra-long power cord will reach a larger area without requiring you to change outlets as frequently.

  • Order a spare set of filters from to replace in your vacuum for times when you other set of filters are drying.

  • The POWER button turns on suction only. This is ideal for use on bare floors, delicate area rugs and for use with accessories. The BRUSHROLL button spins the floor brush, ideal for use on carpeted surfaces.

  • The variable suction allows you to release some suction to optimize cleaning on certain surfaces. This should be used for cleaning certain high pile carpets and area rugs, rugs with fringe, or when cleaning delicate fabrics such as curtains with your accessories.

  • Designed to illuminate debris under furniture or in dark spaces, the headlights illuminate any time the power is on.

  • For more helpful cleaning tips, watch our videos. Click below.


Our Customer Support Centre is available for you to access at any time - offering product information, helpful tips and tricks to save you time and money and support for all your Shark cleaning queries, including: 





Shark FAQs

  • What warranty do I get with my Shark Vacuum?

    Every Shark vacuum cleaner comes with a 5 year warranty - click here to view

  • What is a Risk Free Trial?

    The Risk Free Trial is a great option for people who want to try a Shark Vacuum in the comfort of their own home, before they pay the full purchase price. Ask one of our agents about these trials today. 

  • Where can I buy parts and accessories for my Shark?

    View our Parts & Accessories page and contact our Customer Service, or at any one of our retail partners.

  • How will I know my goods have been dispatched?

    As soon as we've dispatched your order, you'll receive an email from us confirming the details of your purchase and that it has been dispatched.

  • What is the story and technology behind "Never Loses Suction?

    Never Loses Suction is an advanced cyclonic technology that separates fine dirt from the air, preventing dirt from clogging the filters and keeping suction power strong over time. The Shark Rotator Professional Lift-Away vacuum maintains its suction power so you never lose cleaning power.

  • What is Anti-Allergen Complete Seal Technology™?

    If your vacuum is an unsealed HEPA vacuum, dirt and allergens that you vacuum up can escape back into the air that you breathe before they even reach the HEPA filter. With Shark’s Anti-Allergen Complete Seal Technology incorporated with the HEPA filter, the vacuum captures and holds over 99.9%** of dust and allergens inside the vacuum, so that it is not released back into the air you breathe.

  • What are the dimensions and weight of the vacuum?

    45.7" high x 13.4" wide x 12.2" deep

    Only 7kgs - full upright

    4kgs – “Lift-Away” pod

  • What is the vacuum made of?

    The Shark Rotator Professional Lift-Away is produced with a combination of durable ABS and PP plastics, along with some metal and rubber components.

  • Where is the product manufactured?

    The Shark Rotator Professional Lift-Away is manufactured by our high-quality vacuum manufacturing partners in China.

  • What is maximum dirt capacity for the dust cup container?

    The dust cup holds 1.3 dry quarts to the fill line and 3.1 dry quarts of real usable capacity. It has an easy, bottom-empty design for quick removal of debris, plus top empty access for removal of more stubborn debris.

  • What is variable suction and when should it be used?

    Due to the tremendous suction of the Shark Rotator Professional Lift-Away vacuum, the variable suction feature has been added to allow you to release some suction to optimize cleaning on certain surfaces. This feature should be used for cleaning certain high pile carpets and area rugs, rugs with fringe, or when cleaning delicate fabrics such as curtains with your accessories. To release the suction, simply turn the collar around the handle counterclockwise to open and release just enough suction to do the task at hand while still getting your home clean. To close again for maximum suction, simply turn the collar clockwise.

  • Can I turn the headlights off?

    The powerful LED headlights are designed to illuminate debris in dark spaces to make cleaning more efficient. The headlights will go on and stay on whenever the power is on. The headlights are long-lasting and designed to last the life of the vacuum so they never need replacing.

  • How do I remove and empty the dust cup?

    Pinch the dust cup release latches on the rear of the dust cup handle and lift the dust cup up and away from the vacuum body. Note: The dust cup should be emptied each time you vacuum and periodically during cleaning, when the dust cup appears full.

    Hold the dust cup over the trash and press the bottom door release button on the front of the unit. Tap gently to empty contents. Press the door shut again until it clicks. If needed, turn the dust cup upside down over the trash and press the top door release button. Tap gently to remove contents or wipe clean with a soft cloth.

    For optimal performance, empty the dust cup when the dirt reaches the MAX FILL line.

  • How often should I wash the filters?

    For optimal performance, it is recommended to clean filters regularly. Between washings, your filter can be tapped clean to remove any excess dust and other particles into the trash.

    • Pre-Motor Foam Filter: Under normal usage, rinse and let air dry completely (for 24 hours) every 3 months.
    • Pre-Motor Felt Filter: Under normal usage rinse and let air dry completely (for 24 hours) every 3 months.
    • Post-Motor HEPA filter: Under normal usage, rinse and air dry once every 12 months or as needed.
  • How do I check for blockages?

    1. Remove and inspect all hoses and tubes to make sure there are no obstructions.
    2. Check the air duct behind the dust cup.
    3. Check the floor nozzle to make sure there are no blockages in the air path or that there is not excess hair or fibers around the brushroll.
    4. Remove the hose cuff at the base of the pod and check to make sure it is clear of all obstructions.
  • What happens if I experience small static shocks while vacuuming?

    Common static electricity can build up on vacuum cleaners during vacuuming. Dry weather conditions and vacuuming fine particles can increase the amount of static electricity build-up.

    Shark vacuum handles are specially designed to help avoid static build-up when gripped fully by the user’s hand during vacuuming.  If your hand is not gripped around the handle, static may build up, then users can receive small static shocks from the handle, similar to what you might experience from door knobs and faucets.  This is harmless.  In order to avoid this, keep hand gripped around the handle, avoid wearing socks or slippers, keep dry hands moisturised during vacuuming.

† Locks in particles down to 0.03 microns in size based on independent ASTM F1977 - 04 (Initial Filtration Efficiency of a Vacuum Cleaner) testing

* Based on independent ASTM F608 - 11 (Carpet Embedded Dirt Removal Effectiveness) testing




To order call 1800 477 777